Windows Legacy OS forum

General discussion

My computer turns off without warning

by emt3920 / July 22, 2008 6:22 PM PDT

I am using windows 2000, I have an msi MB, AMD sempron processor. 512 Megs of RAM , Comodo firewall Fixit utilities for virus protection.
My computer turns off like some others have complained but when mine turns off it does not turn all the way off. The monitor goes black and the mouse pointer gets bigger. Keyboard and mouse will not function. System and fans are still running just no resonse from HID. I have to hold the power button until it shuts off and then reboot. I don't think it is an over heating problem since it sometimes does this just a few minutes after I boot it up. I checked my MB in the bios and it shows temps well within safe range even after running for several hours. Once I reboot it does not usually happen again during that session. It only did it again maybe twice. I opened case and checked fans and cleaned out dust anyway but to no avail. Does anyone have any idea what may be going on? Any suggestions greatly appreciated Thank You!

Post a reply
Discussion is locked
You are posting a reply to: My computer turns off without warning
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My computer turns off without warning
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Since those temps are
by R. Proffitt Forum moderator / July 22, 2008 10:09 PM PDT
Collapse -
Thanks for your reply
by emt3920 / July 24, 2008 6:34 PM PDT
In reply to: Since those temps are

Thank you so much for the information. I am glad to know more about cleaning my machine and the capacitor issue. I checked my capacitors closely and they look healthy to me. I had already cleaned out the dust and checked my connectors. Everything appeared to be in order. I think I may have solved my problem to some degree. I went into the services applet in administrator tools in control panel and when I inspected the entries there I noticed a service called "LXCFCustomerConnect was set to automatic, but it was not started. I right clicked and clicked start to get it running and the computer did not do the black screen thing at all. Now my problem is how to get it to start by itself as I am sure it must be supposed to do. Everytime I boot up, I have to go to services and start that service . When I do that the computer works fine the whole time I am using it.

Collapse -
In a batch file.
by R. Proffitt Forum moderator / July 24, 2008 10:45 PM PDT
In reply to: Thanks for your reply

You can try

NET START LXCFCustomerConnect

In a batch file that you put into your Startup group. Since this is Windows 2000 you know what to do next.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.