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My computer just shuts off by itself

by MojoEskater / March 20, 2004 9:03 AM PST

I have been having a problem where my computer just out of nowhere shuts itself off with no error message or anything. The green light on the front to tell you its on is still lit up and for that to turn off you ahve to hold the power button for a min. i have a compaq presario 6315cl with 768 ram, ati radeon 9500 pro, soundblaster audigy ls. someone please help if you can!

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Re:My computer just shuts off by itself
by Merl Priester / March 20, 2004 4:37 PM PST

Start here, be parasite free first.

http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=1313&start=0

XP is set to reboot on errors, shut this off and see if you can find out what is doing it.

Right click MyComputer -> Properties -> Advanced -> startup and Recovery -> Settings -> Find where it says "Automatically Restart" and uncheck it and select OK.

Now when it crashes, it will give you the blue screen with errors to search for.

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Re:My computer just shuts off by itself
by MojoEskater / March 21, 2004 2:21 AM PST

i did what you said and it still just shuts off exactly the same, with no blue screen or anything. thanks though. any more ideas?

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Re:My computer just shuts off by itself
by Stan Chambers / March 21, 2004 6:26 AM PST

If the computer remain on, sounds like a video problem. Could be monitor or video card related.

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Re:Re:My computer just shuts off by itself
by Michael Geist / March 21, 2004 6:47 AM PST

Hop on over to Event Viewer and see if anything is shown. Otherwise you are likely facing a hardware issue, heat would be my number suspect. In this case remove the side of the case and point a small house fan at the innards. See if this stops the shutdown. While you are inside looking for any malfunctioning cooling fans.

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Re:My computer just shuts off by itself
by tmacke19 / March 21, 2004 2:09 PM PST

I have had this situation two seperate times in the past. The first turned out to be a power supply gone bad. The Second time the power supply overheated and shut down due to dust filled ventilation slots in the power supply. Clean them with compressed air and see if that solves the problem.

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Re:My computer just shuts off by itself
by walktohere / March 21, 2004 5:17 PM PST

Are u using the pc or is it left with out being used?
try look at Auto Update and standBY
auto udate by press windows key pause (above Page up)
stand by right click desktop then props and sreen saver then power or goto control pannel power

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Re:Re:My computer just shuts off by itself
by bcomo / March 28, 2004 12:52 PM PST

I had purchased a new Dell 8500 and after about two mo,it started shuting off by itself. It took Dell about a month to find out what the problme was. So after many test and trials and techs. they figured out it was my processor going bad. Dell came to my house and replace just about everything in my computer except the HD. No more radom shut downs. Hope this help.

Barb

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