Windows Legacy OS

General discussion

My CD player won't read my CD's

by linloc / February 1, 2007 10:25 PM PST

I have an HP pavilion a225c computer with windows XP home operating system. I have deleted and reinstalled the drive in device manager which is Sony CD-RW CRX215E5. It still doesn't work. sometimes when I try to reinstall CD player, I am getting a message that a color program from Benjamin Moore is involved. I have unstalled this program that I had purchased when I painted my home. Can you please help me.

Post a reply
Discussion is locked
You are posting a reply to: My CD player won't read my CD's
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: My CD player won't read my CD's
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Are you saying other drives work?
by R. Proffitt Forum moderator / February 1, 2007 10:46 PM PST
Collapse -
try removing your upper and lower filters in your registry
by sfaxeve / February 2, 2007 2:17 AM PST

in your registry {4D36E96E-E325-11CE-BFC1-08002BE10318} is located at HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Class, once you click to that, open it and delete the upper and lower filter keys and reboot end of problem I just did it on a HP Pavilion a1540n worked like a charm.

Collapse -
I need more information
by linloc / February 2, 2007 6:15 AM PST

Hi, thanks for this info. Before I do anything, as I know nothing about this, I want to make sure that I do the right thing and do not delete something that I shouldn't. I found these numbers in the registry. Do I delete the whole file? when I click on it there are two sub files that come up underneith. one says 0000 and the other says 0001. What exactly am I supposed to delete?

Collapse -
no don't delete the file
by sfaxeve / February 2, 2007 8:16 PM PST

rightclick on that file in the lefthand display sheet you will see several keys listed, just delete the upper filter and lower filter keys, the keys are listed as that upper filter, lower filter, delete those keys and only those keys nothing more NOTE: backup any action in the registry you will never have a problem

Collapse -
MORE INFO
by onecomputtech / January 11, 2010 3:46 AM PST

ONCE YOU FIND THE KEY:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}HIGHLITE THE FILE 4D36E965-E325-11CE-BFC1-08002BE10318 LOOK TO YOUR RIGHT AND FIND UPPER AND LOWER FILTERS AND DELETE THEM CLOSE UP AND RE BOOT COMPUTER.GO BACK TO DEVICE MANAGER AND SE IF THAT FIXES IT.I JUST DID THIS ON A GATEWAY MX7122 LAPTOP IAM FIXING FOR A CUSTOMER AND IT WORKED.HOPE TIHIS HELPS.THANKS JERRY

Collapse -
The link Bob gave....
by MarkFlax Forum moderator / February 2, 2007 8:28 PM PST
Collapse -
KEYS
by onecomputtech / January 11, 2010 3:36 AM PST

HA IT WORKED THANK YOU

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Know how to save a wet phone?

It's not with a dryer and it's not with rice. CNET shows you the secret to saving your phone.