Office & Productivity Software

General discussion

MS Word 2003 Header Problem

by user4574 / May 9, 2007 9:50 AM PDT

I am having a weird problem with MS Word. I am running Windows XP Professional on a Tecra A4 laptop.

When I open a document in Word or when it starts on a new blank page the cursor is above the header at the very top of the page. If it is an existing document the type is at the top. If I pick "View Headers/Footers" and close it the cursor or type move down to where they are supposed to be.

I have tried deleting the Normal.dot file in all its incarnations; it did nothing. I have uninstalled and reinstalled Word. This cleared it up for a few months but then it began happening again.

I have not found any clue to this problem anywhere. Please help.

-Ellen

Post a reply
Discussion is locked
You are posting a reply to: MS Word 2003 Header Problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MS Word 2003 Header Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
This reminds me of a machine where...
by R. Proffitt Forum moderator / May 9, 2007 11:30 AM PDT

They had no printer driver installed. It behaved oddly like that.

Bob

Collapse -
Same Problem - No fix yet
by rchiappe / May 13, 2007 3:09 AM PDT

Ellen, our DellC521 w/Vista is doing the same thing in Word 2003.

I've tried searching the web - no luck for a fix.

Our system has a printer driver installed, however: my suspicions are related to the printer drivers as well. When I loaded my printer drivers onto the new Vista machine, they never worked right necessitating a download of new printer drivers, uninstall and reinstall. I'm suspicious when Word 2003 installed, the printer drivers were not healthy. I'm fearing the solution is an uninstall and reinstall of Word 2003 on top of the (now healthy) printer drivers.

Anyone have anything better before I go through that?

- Rich

Collapse -
Here's what I did so far
by user4574 / May 15, 2007 6:05 AM PDT

I checked with our IT guy and made sure all the print drivers were updated. I uninstalled and reinstalled all of Office 2003 Small Business Edition. I restarted the computer each step of the way.

Final outcome is it's still doing it.

Collapse -
Then you've got a nice little problem ...
by Kees Bakker / May 15, 2007 9:02 AM PDT

for your IT guy. He'll love it.

Kees

Collapse -
That did it!!
by user4574 / May 16, 2007 10:42 PM PDT
In reply to: Try this

That worked. Hard to believe it was that darn easy. Thanks for all the help people.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Know how to save a wet phone?

It's not with a dryer and it's not with rice. CNET shows you the secret to saving your phone.