Mac Applications forum

General discussion

MS Office woes

by manontroppo / August 26, 2010 10:49 AM PDT

Hi all,

I have lost Excel and Word.
When I try to open Word, I get

"the application Word quite unexpectedly" Ignore/Report/Relaunch

and similarly with Excel (and the rest of Office; but it's only Word and Excel I really need.)

I don't know what I did to screw these up; both have been reliable for a long time.

I have restarted, trashed MSoft prefs, trashed MS folder, cleaned/maintained (Onyx), and even virus-checked (ClamXav).
I have tried to re-install from CD... new versions of the apps behave the same as old.

I have pulled out most of my remaining hair.
Can't afford to lose much more.


PS- iMac 2.4 GHz Intel Core 2 Duo, 1 GB 800 MHz DDR2 SDRAM, OS X (10.5.8)

Post a reply
Discussion is locked
You are posting a reply to: MS Office woes
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MS Office woes
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Use Disk Utility and run Repair Permissions
by mrmacfixit Forum moderator / August 26, 2010 10:04 PM PDT
In reply to: MS Office woes

Then launch Office.

Any different?

If no,

Boot your Mac from the OS X installation disk, or the Restore disks, and do the same with the Disk Utility that you will find on the disk.


Collapse -
MS Office woes
by manontroppo / August 26, 2010 11:57 PM PDT

Have repaired permissions, both ways.
Still same behaviour ;-(
Repair Permissions from installation discs turns up much info about issues found and "not expected", or found and not repaired,...

Collapse -
MS Office woes
by manontroppo / August 28, 2010 1:26 AM PDT
In reply to: MS Office woes

A splendid solution was proposed to me: download Open office, and trash Micro$oft.

Collapse -
by liquidfirefishingdotcom / August 29, 2010 8:43 AM PDT

repairing permissions only works on Apple installed components, not MS or any other 3rd party, and the chance it's related to some Apple OS file is almost certainly zero.
That error is usually seen when the application is not upgraded to match the OS. I saw this a lot when running CS3 and 10.6.
BUT we have had success tossing the "Microsoft" folder in preferences, along with the plist associated with the app.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.