Mac Applications forum

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MS Office woes

by manontroppo / August 26, 2010 10:49 AM PDT

Hi all,

I have lost Excel and Word.
When I try to open Word, I get

"the application Word quite unexpectedly" Ignore/Report/Relaunch

and similarly with Excel (and the rest of Office; but it's only Word and Excel I really need.)

I don't know what I did to screw these up; both have been reliable for a long time.

I have restarted, trashed MSoft prefs, trashed MS folder, cleaned/maintained (Onyx), and even virus-checked (ClamXav).
I have tried to re-install from CD... new versions of the apps behave the same as old.

I have pulled out most of my remaining hair.
Can't afford to lose much more.

Suggestions?
Thanks!
Ch.S.

PS- iMac 2.4 GHz Intel Core 2 Duo, 1 GB 800 MHz DDR2 SDRAM, OS X (10.5.8)

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Use Disk Utility and run Repair Permissions
by mrmacfixit Forum moderator / August 26, 2010 10:04 PM PDT
In reply to: MS Office woes

Then launch Office.

Any different?

If no,

Boot your Mac from the OS X installation disk, or the Restore disks, and do the same with the Disk Utility that you will find on the disk.

P

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MS Office woes
by manontroppo / August 26, 2010 11:57 PM PDT

Have repaired permissions, both ways.
Still same behaviour ;-(
Repair Permissions from installation discs turns up much info about issues found and "not expected", or found and not repaired,...

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MS Office woes
by manontroppo / August 28, 2010 1:26 AM PDT
In reply to: MS Office woes

A splendid solution was proposed to me: download Open office, and trash Micro$oft.

Collapse -
nah...
by liquidfirefishingdotcom / August 29, 2010 8:43 AM PDT

repairing permissions only works on Apple installed components, not MS or any other 3rd party, and the chance it's related to some Apple OS file is almost certainly zero.
That error is usually seen when the application is not upgraded to match the OS. I saw this a lot when running CS3 and 10.6.
BUT we have had success tossing the "Microsoft" folder in preferences, along with the plist associated with the app.

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