8 total posts
What error message are you getting?
No Error Message
I have not gotten an error message.
I have created a shortcut to the Passport on the desktop. I try to click and drag the desktop icons for the videos onto the icon for the Passport.
Obviously, this is a very amateur method. Is there a simple and more effective way?
If you want to MOVE the file,
moving the shortcut is not going to do it. You have to move the file itself or copy and paste the files. Shortcut is just a link...or did I misunderstood?
that format is ntfs. if fat32, convert it to ntfs.
If you were saving to the top folder.
I can see this happening as the top or root folder has a limited number of entries. A subdirectory doesn't have this limit. More at link to follow.
PS. While it writes about DOS and Windows 95, this still applies to all drives that use a file system.
Still Not Sure What To Do
Thank you for offering help and suggestions, but I am still not sure how to solve my problem. I have explored Defragmenting. The OS (C:) is 0% fragmented and the Recovery is 4% fragmented. When I click "Analyze disk" or "Defragment disk" nothing seems to happen.
I don't know what a "root folder" or "subdirectory" are or how they pertain to my issue.
I cannot even open a window to see that my Passport is empty.
Will I need to change the format of my .mov and .mp4 files? Will I need to alter certain settings on my Passport?
At this point it's time to learn more about Windows and
While you could do more research with google about what a root folder is and such, the fact you can't open a window to see what is on the drive is a bad sign.
I'd use your support system (folk that help you with your PC) to have them check out the drive and talk about file systems, root folders and folders in general.
Don't worry about all this since no one is born with this knowledge. We take classes, read books and learn as we go. I can't put it all in this small space so it's time to go get help.