Computer Help

General discussion

More about the Rescue forum

by rafe CNET staff / March 31, 2010 9:52 AM PDT

Hey all, it's great to see the activity in this new forum, which created as part of the new CNET to the Rescue regular column at http://cnet.com/rescue. My goal in that column is to do what I can to protect tech consumers from being taken advantage of, or swindled, or ripped off. I'm trying to get involved when companies don't do right by their customers in big ways: Where policies run astray or where ads are misleading. Things like that.

This forum has the same mission. It's a place for us to talk about systemic issues that plague consumers.

One thing I can't do in Rescue -- and we shouldn't try to do here in the Rescue forum -- is try to answer very specific tech help questions, or deal with the occasional support missteps that all companies make. We have great CNET forums for that, full of people with specific knowledge, who really love helping each other out. Check out the Computer Help Forum at http://forums.cnet.com/computer-help-forum/, for example.

There are no other forums at CNET that do what we do here, and I want to preserve the focus. So I'm going to take a more proactive role in working in this forum to keep the conversation about the big issues of policy and consumer rights. Topics better served by one of our of other help forums will get moved. But don't worry, any bookmarks to threads that get moved them won't be changed.

I hope that's ok with this forum's readers.

And now, let's hear about those misleading ads or gotcha policies. Let me know what I can do to rescue you.

-Rafe

Discussion is locked
You are posting a reply to: More about the Rescue forum
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: More about the Rescue forum
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Tired of your tricky Wi-Fi password?

Stop trying to memorize a complicated sequence of numbers and letters. Learn how to change the default password.