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Monitor Won't Turn On

by DissidentIV / July 18, 2009 4:01 PM PDT

I am using a Dell XPS M1530 laptop with Vista Home Premium. Very recently, when I turn on this laptop, the screen will not turn on. I am forced to turn it on and off until it does, which can take up to 30 or more tries, it seems to be more every time.

The thing is, the custom desktop I was using before this with XP had the exact same problem. As I recall it was especially bad when it was the dead of winter and the room was really cold, but it's 80+ at any given time now so that can't be it. I swapped video cards (both nVidia and ATI) and PSUs in that machine, but nothing changed. The monitor worked on other computers. The only thing that fixed that was a reformat.

So, any ideas on what this could be and its cause?

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You didn't tell.
by R. Proffitt Forum moderator / July 18, 2009 9:34 PM PDT
In reply to: Monitor Won't Turn On

If you restored the OS from the Dell CDs.

When I see a machine like that I reach for my Ubuntu LiveCD (see bing, google) so I can boot up another OS without installing that OS. That helps determine if it's an OS or hardware issue.

Given so few parts in laptops to change, you always do this test.
Bob

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asdfas
by DissidentIV / July 19, 2009 2:08 AM PDT
In reply to: You didn't tell.

Oh, when I said I reformatted I meant on the custom machine with a standard XP disk, but the Dell is still running the Vista that came with it. I'll try to boot from something else, although since the screen stays dark even before the laptop has booted from the OS I doubt it will do much good.

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There are a few hundred posts (maybe more)
by R. Proffitt Forum moderator / July 19, 2009 2:16 AM PDT
In reply to: asdfas

About installing XP on machines that came with Vista. Last month I've started to see even more issues as the DVDRW drives are now connected with SATA as well. XP fails hard now unless the person has done their homework. I can't fit all you need to know in one paragraph.

This is why we do the test with a LiveCD like Ubuntu. This will boot and run on just about 99.99% of the machines and can give us a quick test if the hardware is OK or not.

Again, on new machines you are seeing XP CDs boot and then the laptop or machine just shutdown.
Bob

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Tell us what's plugged into the USB ports?
by R. Proffitt Forum moderator / July 19, 2009 2:16 AM PDT
In reply to: Monitor Won't Turn On

And try it without those things.

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fgsfds
by DissidentIV / July 20, 2009 5:38 AM PDT

I tried booting from a Ubuntu CD, but then I got to the boot order settings and realized that it wouldn't allow me to keep it on the DVD drive for any successive tries, so I would have to do it blind every time the monitor didn't work.

As for USB devices, I have a mouse and I tried with it in and out but no difference. I tried several other devices but nothing changed.

Today, the last two times I turned it on nothing went wrong.

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Then here's your chance.
by R. Proffitt Forum moderator / July 20, 2009 6:19 AM PDT
In reply to: fgsfds

To backup what you can't lose as most makers will wipe the drive.

Since your boot of Ubuntu was a blank screen the outlook is truly grim. Time to prepare for the worst.

let's hope it's in warranty and you have been making calls about this since the first failure.
Bob

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Well,
by DissidentIV / July 20, 2009 7:42 AM PDT

I'm going to try wiping the drive and reinstalling Vista, although the fact that the problem has vanished suddenly leaves me kind of stumped.

Anyways, thanks for the suggestions.

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The problem with that is.
by R. Proffitt Forum moderator / July 20, 2009 7:51 AM PDT
In reply to: Well,

Since you can't see before Vista loaded (the Ubuntu test) then the issue is 99.99999% assured it's not Windows.
Bob

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That's true
by DissidentIV / July 21, 2009 4:34 AM PDT

Indeed, but I was going to try it anyways.

However, I'm back to the temperature idea. When I turned it on an off yesterday it was at the usual operating temperature, but when it's been off for a while and it's cooled down, the screen doesn't turn on. So today I figured I'd leave it on for a while, turn it off and try again. I closed the lid after another failed attempt and waited, and when I reopened it, the screen was on, although it was on the minimum brightness and I can't increase it.

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