Computer Help forum

General discussion

Monitor screen goes blank and processor locks up

by johndsmith / June 14, 2005 4:20 AM PDT

I am using windows xp home edition with a sony vaio RS610.
I am using a Systran language translator software that has worked fine for several months. When I click on the screen 'translate' button the monitor goes blank.
The processor remains 'on', but I am unable to do anything, can't even shut it down manually or operate the key board.
I unplug the machine and restart. Everything works fine except this software. I un-installed the software. When I attempt to re-install the same problem occurs in the process.

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Have you reported this to Systran?
by R. Proffitt Forum moderator / June 14, 2005 4:30 AM PDT

At least try their web site for any "updates" then look in your machines "EVENT VIEWER" for more clues.

Bob

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Similar problem
by cojack47 / July 18, 2011 12:15 AM PDT

I am running windows 7 ultra 64 and have a similar problem. My desktop computer is running fine. I leave the room for awhile and when I return the screen has a gray screen with green verticle lines. Keyboard doesn't respond, need to give it a hard shutdown. Seems like the computer is running. Don't see the HDD running. Where do I find the event viewer? I was thinking this has something to do with the screen saver but the screensaver runs.

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So you have a Systran newer machine.
by R. Proffitt Forum moderator / July 18, 2011 2:52 AM PDT
In reply to: Similar problem

It's have to them to fix this under warranty.
Bob

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Similar problem
by cojack47 / July 18, 2011 4:07 AM PDT

Sorry for the confusion. I'm not using the Systran software at all. But my machine locks up similar to the original post.

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So it's a Sony?
by R. Proffitt Forum moderator / July 18, 2011 6:30 AM PDT
In reply to: Similar problem

As this is an old post I can't guess if anything above applies to your new addition.

If nothing but the lockup is in common, create a new post and put all the details in your new post.

If it's in warranty, just have them fix it.
Bob

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