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Modem not detected in windows 7 64 bit OS

by tri_inn / March 13, 2011 5:36 AM PDT

i have two OS install in my PC. one is win xp in c:\ drive and another is win 7 ultimate 64 bit OS in e:\ drive.my modem is teracom. from my windows xp i could successfully set up broadband connection and could connect internet but when i try to establish internet connection from win 7 then i am getting error like modem not recognize. i search Google lot to fix this problem but got not useful result. so please tell me someone how could i setup internet connection in my win 7 64 bit OS. my modem is teracom. please discuss in detail.

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You first.
by R. Proffitt Forum moderator / March 13, 2011 5:41 AM PDT

I think you first need to reveal more about the machine and your 7 ultimate install. I find many of today's owners to install 7 but forget or didn't know to install drivers for the motherboard. In your case that teracom MIGHT BE that USB broadband stick which you get the drivers for from it's provider.

But you first.
Bob

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Modem not detected in windows 7 64 bit OS
by tri_inn / March 13, 2011 5:47 AM PDT
In reply to: You first.

my machine config is gigabyte mother board, i3 processor 3.6, 4 gb ram. windows 7 ultimate 64 bit os. i have installed all mother board driver from driver cd. when i am trying to establish internet connection i am getting same error modem not detected. what should i do to fix this problem. please help me.

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Re: modem not detected in Windows 7
by Kees_B Forum moderator / March 13, 2011 5:59 AM PDT

Teracom isn't a modem as far as I can see, it's a maker of several different modems. So please tell more about that:
- model
- wired or wireless
- Ethernet or USB
- what software did it come with (on CD)
- built in or external

Then about the drivers from the motherboard CD. Are you sure those are the 64-bit Windows 7 drivers for your motherboard?

What is the full and exact (literal) error message you get when you do what you describe as "establish internet connection". You mention 2 different ones: 'modem not recognize" and "modem not detected".
And how exactly do you that establishing the internet connection?

Kees

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You'll Also Need The Network Adapter Drivers
by Grif Thomas Forum moderator / March 13, 2011 7:56 AM PDT

If it's an ethernet connection, then you'll need the eithernet driver for your motherboard or ethernet card.. If wireless, then you'll need the correct wireless adapter driver for your machine as well.

Hope thjis helps.

Grif

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