....updating the modem drivers on the computer.. Visit the computer manufacturer's website or the modem manufacturer's website and check for a newer, updated driver.
Have you tried temporarily disabling the Windows firewall.
Outlook Express (OE) should have no relevance to the connection issue. Yes, you can uninstall it from the Control Panel/Add-Remove Programs section/Add-Remove Windows Components section although it does no harm by simply sitting there. (Uncheck the Outlook Express box in the section mentioned.) It can be reinstalled if you later choose to use it by using the Windows CD.
Hope this helps.
Dell Dimension 1110, 512RAM, 160GB, WIN XP
I just got this computer and am using the same dialup ISP I had before with no problems. Now, the connection keeps closing, sometimes after a few minutes, sometimes after as much as an hour, sometimes during downloads. I have unchecked everything that appears related to disconnecting in the ISP program and in the modem (Conexant), also tried reducing modem speed. I have unchecked everything in OE (which I don't use anyway, can I delete it from the computer?).
Any ideas on how to stay connected?