Samsung forum

Question

Mobile Apps

by sharpe1447 / December 20, 2012 7:19 PM PST

Just bought GT-S5839i - can not access Samsung Apps saying memory is full. Will not let me delete preloaded apps or games or transfer them to empty SD card. Also not giving me option to transfer to the SD card through Kies (PC). How do I delete the preloaded apps and games OR how can I transfer them to the SD card ????

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All Answers

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Answer
Let's cover carrier installed apps.
by R. Proffitt Forum moderator / December 22, 2012 2:01 AM PST
In reply to: Mobile Apps

As you now know, the carrier can install apps we can't remove. Samsung can't remove those either. This means you are back at the carrier's support counter to resolve this either with them changing the apps for you or you returning the phone for the reasons you noted.

A smart phone you bought to install apps and can't should be a good exit plan to avoid early termination fees.
Bob

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Answer
Same problem in my Moto E
by anupriya26 / January 29, 2015 5:00 PM PST
In reply to: Mobile Apps

I also face the same kind of issue in my Moto E. The internal memory is already occupied by Google Apps and when I try to delete it, its saying preloaded apps cannot be removed! But I don't want those apps to occupy my memory, like Google Drive, Maps, etc., how did I remove it? Is there any solution to free my internal memory in such case?

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So far you have to root to regain contol.
by R. Proffitt Forum moderator / January 30, 2015 12:29 AM PST

Nod to XDA Developer forums (google that.) Remember while I note this, I don't support it.
Bob

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