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Missing Taskbar, start button, programs not working...

by crkbaby / October 26, 2007 1:46 PM PDT

Please please please someone help me! I am running Windows XP Home edition. When I turned my computer off last night all was right with the world. Today when I turned it back on, it took FOREVER to just get to the login screen and then when my desktop finally appeared, the taskbar, and start button was missing. I can not manually start my virus program and I am not able to get onto the internet. Can someone PLEASE tell me what I can do to fix this? I am currently typing this from a 1999 Dell laptop that (thankfully) I did not toss out and I NEED to get my desktop puter up and running asap.

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Windows key?
by grin_n_bare / October 26, 2007 2:06 PM PDT

If you press the Windows key does the Start menu open? The Windows key is the one with the Windows logo on it, it is usually located next to the Control key (Ctrl key).


Happy Grin

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Missing Taskbar, start button, programs not working...
by crkbaby / October 27, 2007 5:42 AM PDT
In reply to: Windows key?

Yes I can get to the start button but my programs will not open, I can't manually start my antivirus program and I can't get on the internet. When I hit Control, Alt, Delete to get to the task manager I have about 11 processes going when there is normally about 40? And I clicked on USERS within task manager and I am not even showing up. I have tried everything. On start up I tried last known good config. Nothing. I tried system restore, nothing. I signed on in safe mode and tried to add a new user to see if I could then log in that way but it won't allow me to, even though I am logged in as Administrator. I do not have the windows xp disc or else I would have tried to repair windows to see if that would work. Sigh.

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Try this. . .
by Coryphaeus / October 27, 2007 10:34 AM PDT

Boot into Safe Mode and do a System Restore.

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Tried it...
by crkbaby / October 28, 2007 6:01 AM PDT
In reply to: Try this. . .

Still nothing! Sad I got an error message that said "System Restore can not protect(?)your computer, sign off and try again" Which I did with the same results.

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Another Possibility...
by Grif Thomas Forum moderator / October 28, 2007 8:24 AM PDT

Because spyware can cause the problems that you are seeing, please download, install, update, then run a full system scan with either, or both of the free antispyware tools in the links below.. Delete anything they find.

Ewido/AVG Antispyware 7.5 Tool

SUPERAntispyware Removal Tool

If you still can't get on the internet, you'll need to download them, plus their updates on a second computer, then burn them to a CD.. Once that's done, you can transfer the installer files to the "problem" machine and install them.

Hope this helps.

Grif

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