Windows Legacy OS

General discussion

Microsoft Works word processor not responding

by wdcr12 / August 15, 2005 2:38 PM PDT

When I receive an e-mail with a works 6.0 word processor attachment or I try to open a file saved on my computer they will not open, the computer just stops working then when I go to ctrl/alt/delete there is either nothing beside Microsoft Works Word Processor (but you can tell the computer has stopped working) or it says "not responding". It does the same thing when I try to open works from my desktop, however I can open works it I go to start/programs/microsoft works word processor, any ideas as to why I cannot open my files, attachments or works from my desktop. I am running Windows ME

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Try this.
by R. Proffitt Forum moderator / August 15, 2005 2:46 PM PDT

Find and delete the NORMAL.DOT file on your machine. Word will recreate it the next time it runs.

Cheers,
Bob

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Thanks
by wdcr12 / December 8, 2005 6:12 AM PST
In reply to: Try this.

Thank you sooooo much Bob, you have saved me. I use Microsoft Word daily. Thanks again

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I've had the same problem, and Bob's solution works
by Aivas / August 16, 2005 4:33 AM PDT

"Yes, Grasshopper, you will find your program running smoothly again. The remedy is quick and painless."

Bob K

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works word processor not responding
by brcooley / August 15, 2009 4:02 AM PDT

I have Windows vista home basic with works word. I've been having trouble with working documents going into recovery mode. I get messages saying the processor isn't responding. Windows looks for a solution but it keeps happening. Sometimes a certain document keeps popping up when I haven't asked for it. How do fix this?

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Since your machine is on Vista.
by R. Proffitt Forum moderator / August 15, 2009 4:31 AM PDT

I can't guess what version Works you have. Maybe it's not a version that runs on Vista. But in the future please pick forums that apply to what your machine is running.

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