Find and delete the NORMAL.DOT file on your machine. Word will recreate it the next time it runs.
When I receive an e-mail with a works 6.0 word processor attachment or I try to open a file saved on my computer they will not open, the computer just stops working then when I go to ctrl/alt/delete there is either nothing beside Microsoft Works Word Processor (but you can tell the computer has stopped working) or it says "not responding". It does the same thing when I try to open works from my desktop, however I can open works it I go to start/programs/microsoft works word processor, any ideas as to why I cannot open my files, attachments or works from my desktop. I am running Windows ME