Windows Legacy OS forum

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Microsoft word won't open!!

by The Nightingale / February 21, 2007 7:55 AM PST

For the past month or so, I've been unable to access Microsoft word. Every time I attempt to open it, my computer freezes and I am forced to reboot!

I've tried right-clicking the mouse and then pressing open- nothing happens! Some of the documents are pretty important, I need them for work!!

I'm not sure why this has happened, I haven't downloaded anything unusual, that may be the cause of this problem.

Any ideas/solutions are gratefully received...

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Try the usual and then the other Word.
by R. Proffitt Forum moderator / February 21, 2007 7:56 AM PST

1. Delete the normal.dot files. See google.com about this file.

2. Install Open Office from http://www.openoffice.org and use it's Word compatible editor.

Bob

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Thanks a lot!
by The Nightingale / February 21, 2007 8:16 AM PST

Thank you, it's back to normal now!

Your help is really appreciated!!

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my microsoft wps docs won't open.
by paula cerezo / July 12, 2010 11:25 AM PDT

Are these files corrupted? How would I know? If so, what to do to correct them. Today, Uniblue Register Booster diagnoses 226 errors and want me to buy the software for $29.95. A week ago, I subscribed and paid Paretologic to remedy slow opening files. Three files diagnosed "in error" were: avgdi, wlpg11 and wlpg11. I instructed ParetologicFile software to fix it but I was directed to to purchase another subscription and pay $29.94. I paid ParetologicFilecure same amount in Marhc 2010, but did not pay much attention to its effectiveness until now. Incidentally, both Uniblue and Paretologic are in partners with Microsoft. What is going on here?
I have Vista Home Premium & 32, AVG anti-virus 8.0, Microsoft Words 8 & Internet Explorer. There is no infection/virus. I scan the whole computer almost everyday. I do upload or download - once every 60-90 days but uses 5+ hours/day Microsoft words, Window Live/Messenger, Facebook, PoF (internet social) and YouTube. I just downloaded OfficeWriter (word processing) but it did not help either.
Your help will be appreciated. Aloha.

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Just wondering.
by R. Proffitt Forum moderator / July 13, 2010 12:06 AM PDT

It appears you didn't use the prior advice. At no time do I attempt to repair a normal.dot file. I just delete them and let Word make a new one.
Bob

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