This forum is for Microsoft Office, this would be better in the Windows software forum. You also should not post your product ID/Serial number for any product.
I have a Dell Dimension 4400 that my Microsoft Picture It! Photo 2002 works just fine. My Dell 4400 has Windows XP Home Edition. When I install my Picture It! Photo 2002 on my Dell Dimension 8300 that is running Windows XP Home Edition with Service Pack 2, I am having problems opening any files. I can open the Picture It Program, but everytime I choose to open any type of file I get this Error Message:
Microsoft Visual C++ Runtime Library
abnormal program termination
My Microsoft Picture It! Photo 2002 is:
Microsoft Picture It! Photo 2002 (V6.0.829.0)
Product ID: 29006-OEM-0000007-00000
My Internet Explorer is:
Internet Explorer: Version 6.0.2900.xpsp_sp2_rtm.040803-2158
Product ID: 76477-OEM-0011903-00102
I suspect my Internet Explorer version is giving me the problem. Can any one help me resolve this problem?
I have considered installing the same OS on my Dell 8300 that I am running on my Dell 4400. I think this might resolve the issue. But it would be better if I can adjust my Picture It! 2002 Program to work on my OS that came with my Dell Dimension 8300. I called Microsoft Software Tech support concerning my Picture It! program, but they claim that after 5 years when a software comes out they charge $35.00 for support. I checked their tech website out, but could not find any answers. I would be most appreciative to anyone that might be able to help me in this matter. I was thinking that someone else might have had this same problem. Thanks...