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Question

Microsoft Office 2007 Excel and Word crashes

by keilatasha / February 24, 2013 3:05 AM PST

When I use the "Save As" command in Excel or Word, the program crashes.

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All Answers

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Answer
Re: Word and Excel crash
by Kees_B Forum moderator / February 24, 2013 6:22 PM PST

I'd start with checking if it's an Office issue at all by trying Save As from Wordpad and Notepad.
If it's an Office issue, I'd try a repair install from the Office CD.
If that doesn't help, I'd make a new Windows user name and try there.

Kees

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Microsoft advice has not helped
by keilatasha / February 25, 2013 3:26 AM PST

I have not noticed this problem with anything else. I have run the Microsoft Diagnostics, uninstalled and re-installed Microsoft Office 2007 three times. I have tried the fixes that Microsoft has posted and that the CNET forum has posted regarding changing the Addins, and modifying the registry with the regedit command, etc.. Nothing has worked so far. I will try making a new Windows username and try that.
Thanks
Carol

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