Computer Help forum

Question

microsft update crashed my pc

by groljomo / June 17, 2012 10:52 AM PDT

Had some updated that needed downloading,started the downloads and left.PC restarted after downloads ,it gets to the microsoft corp load screen with the green bar and stays there.I have done system restore,etc. and will get everything working but as soon as shut down/restart for any reason it does it all over again! What can I do? I'm running windows vista by the way

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All Answers

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Answer
Some virus must have entered into the computer
by johhny-marshal / June 17, 2012 10:05 PM PDT

There is a possibility that some virus might have invaded your system while updating your system. You can try to open your computer in safe mode and run an antivirus scan to see if it works. If it is not virus, you can open your computer in safe mode and restore your system to the day when you think that the problem did not existed. This will undo all the changes made between that time phase. After that you can run a fresh update all over again.

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Answer
Computer crashed
by Comantra / June 18, 2012 7:35 PM PDT

Hello,

This happens a lot of times if the updates are not properly installed or there is an error occurred with the updates. What you can try is you can start your computer in safe mode and also disconnect any extra peripheral devices if attached to it.
To start your computer in safe mode. Turn your computer off and then hit the power button and then at the same time start tapping F8 key on the keyboard and then choose the option called start in safe mode. If this doesn't works out then try seeing the option in F8 that is repair your computer if that is also not there then do please contact us and we will help you out in this.
You can contact us at www.comantra.net or you can email us at enquiry@comantra.net. No matter which country you from just drop us your country code and your phone number in the email and we will call you and fix up the problems for you.

Thanks and Regards
Comantra Team

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