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message on start up..this bios is exclusively....

by aplah / November 23, 2012 12:44 PM PST

so i go to turn my computer on and all i see a black screen and up in the left corner it says " This BIOS is exclusively for Acer only Copyright (C) 2002-2011, Acer Inc". Its doesnt look like it is recognizing my keyboard so really dont know what to do..

my comp...
gateway sx2370-ur10p
using windows 7 home

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Need more clues.
by R. Proffitt Forum moderator / November 23, 2012 3:49 PM PST

Did it ever work? What's changed? New?

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:(
by aplah / November 24, 2012 1:10 AM PST
In reply to: Need more clues.

ya it worked fine the night before, haven't changed anything, not hardware in the comp or any settings

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Some PCs hang like that when
by R. Proffitt Forum moderator / November 24, 2012 1:14 AM PST
In reply to: :(

When there are USB devices plugged in. Don't let the fact it worked before stop you now. Power off, unplug all USB things and try again.
Bob

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nope
by aplah / November 24, 2012 1:25 AM PST

tried that and no difference.

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Then more clues.
by R. Proffitt Forum moderator / November 24, 2012 2:18 AM PST
In reply to: nope

It sounds like a hardware failure. Try this common reset. Very safe, fast to do.

Unplug everything from the PC. Including power. Press and hold the power button for 60 seconds. Release, apply power, video connection (only) and power up.

Bob

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still nope
by aplah / November 24, 2012 4:36 AM PST
In reply to: Then more clues.

gonna try to replace the battery on the motherboard

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Good idea.
by R. Proffitt Forum moderator / November 24, 2012 6:53 AM PST
In reply to: still nope

I was trying to stay external for now.

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