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McAfee Firewall keeps shutting down.

by cossie_col / March 2, 2008 3:49 PM PST

Hi All, got a bit of a strange issue here, I have installed McAfee 10in1 program on a 2nd laptop, (you can install it on 3 pc's) and everytime the user opens up IE7 the McAfee Firewall keeps shutting off, the user has exactly the same set up as me and mine works fine. The firewall stays on fine until she opens the internet, switching the firewall back on through the security center makes no difference, below is the error log

szAppName : MpfSrv.exe szAppVer : 9.0.136.0 szModName : MPFP.dll
szModVer : 9.0.136.0 offset : 0005c996

Just wonder if anyone has seen this before? I have not re-installed McAfee as I want to find out why this is happening before jsut going for re-install.

thanks for looking

oh by the way, new member and 1st post!

Cheers

Cossie.

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Collapse -
Not sure
by MarkFlax Forum moderator / March 2, 2008 5:38 PM PST

I'm not sure, but looking at the error report I see that MPFP.dll is mentioned, and Googling that to see what sort of file it is tells me that it belongs to McAfee Security version 8.2.118.0

That doesn't sound the same as your McAfee 10 in 1 program, although it may not mean much. Such suites may use the same proven DLLs over and over again in their newer versions.

However, on the off-chance that this laptop did have a previous version of McAfee installed on it, I would uninstall this version of McAfee, reboot, and re-install.

I hope that helps.

Mark

Collapse -
.
by cossie_col / March 2, 2008 5:57 PM PST
In reply to: Not sure

Hi Mark,
This laptop did have the older verison of McAfee installed, this was removed and the new verison installed, i'll give it a re-install in the next few days and let you know.

Cheers

Col

Collapse -
FIXED
by cossie_col / March 9, 2008 6:16 PM PDT
In reply to: .

Hi all, just an update, I removed McAfee and ran a Mcafee removal program from majorgeeks.com and reinstalled, worked fine, bit of a pest it had to be installed twice though.

Cheers

Col

Collapse -
(NT) Glad you got it sorted and thanks for reporting back.
by MarkFlax Forum moderator / March 9, 2008 7:24 PM PDT
In reply to: FIXED
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