Windows 7 forum

General discussion

Mass storage Controller driver not working

by unimolar / February 9, 2009 4:36 AM PST

Hi, I have sony vaio model # vgncr320e , 2gb ram, 250gb hard drive,windows vista sp1.

I recently installed windows 7 beta 1 by partioning my hard drive. I have alloted 25gb of hard drive space to new windows 7 beta 1 OS.

Problem 1;
In the 'device manager' I see 'Mass Storage Controller' which shows me a yellow sign of exclaimation & the following message pops up when 'right clicked' on 'properties' ;

''The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver''

Problem 2;
In the 'device manager' below the 'Mass Storage Controller' name/driver it shows a name/driver called 'Unknown Device' again with yellow sign of exclaimation as mentioned above & When 'right clicked' on its properties I get the same error message as mentioned above.

Self Troubleshooting done so far by me;

1>Update the driver[It couldnt find any device drivers online for both the 2 problems]
2>Uninstall & Reinstall the drivers [Didnt help]
3>Windows updated with optional updates turned on and installed [Didnt help]
4>Reinstall the whole windows 7 beta 1 [Didnt help either]

Conclusion;1>What should i do Now to get these 2 devices working properly without any error messages

2>Where can i find drivers for windows 7 beta to download.

3>Note; When i plug in my usb external hard drive it shows me a message ''Do u want to scan the drive or continue without scanning'' & i tried both the ways/methods but still my files stored in usb external hard drive drive freeze & therefore dont respond immediately when i try to view or open them.

Kindly suggest the way to comeover the problem, thanks

Discussion is locked
You are posting a reply to: Mass storage Controller driver not working
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Mass storage Controller driver not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Just a note...
by John.Wilkinson / February 10, 2009 3:50 AM PST

"Where can i find drivers for windows 7 beta to download."
-> For the most part you must download the Windows Vista drivers from the manufacturer and see if they work in cases where Microsoft does not supply or find them automatically. Otherwise you'll have to wait for the manufacturer to release Windows 7 drivers for your hardware.


Collapse -
Windows 7 mass storage control message
by learning_v / January 17, 2010 12:32 AM PST
In reply to: Just a note...

Try going to Sony and downloading the Vista updates for your model laptop for the memory stick and card reader. That solved the mass storage control message for me.

Collapse -
mass storage controller device manager error
by marc04358 / June 27, 2011 7:11 AM PDT

Same problem after fresh install of Win 7,awesome, thank you, did the trick !!!!!

Collapse -
Same Symptoms Here
by mxyzptlk111 / April 24, 2009 9:38 AM PDT

Sony Vaio TXN29, Vista>Win 7 upgrade. Two yellow flags: Mass Storage, Unknown Device. But I cannot see any loss of functionality. Have you made progress or noticed any deficiency?

Collapse -
Make sure you report this to Sony
by Dango517 / January 18, 2010 9:36 PM PST
Collapse -
wht the ____
by sohailjavied / March 9, 2011 5:14 AM PST

help me

Collapse -
(NT) With What?
by Grif Thomas Forum moderator / March 9, 2011 6:27 AM PST
In reply to: wht the ____
Collapse -
Thanks...Heres the answer!
by jim16127 / October 28, 2011 7:23 AM PDT

I had the same problem. 2 devices not recognized. It was the memory card reader and a proprietary sony parser driver. To find the firmware extension driver on the sony driver download page, you must look under "System Components". Hope I helped. I just solved my issues and figure I'd make it easier for the next person.

1) Sony® Firmware Extension Parser Driver (This is the unknown device)
2) Texas Instruments® Integrated FlashMedia Controller (For me this said mass storage controller)


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.