Dell forum


major computer malfunction

by TonyaLknowles / November 21, 2011 11:07 PM PST

Dell Diemnsion E520
Window 7 Unlimited 32 Bit Bios 2.4.0 8Gb Memory 2.80 Ghz
my computer stated getting many
different BSOD errors & now it will only run in safe mode.
I have tried dell diagnostics,Hard wear Diagnostics,Memory Diagnostic
Have tried virus,melwear scan by Nortons.To no Avail Nothing has worked Done a clean install of windows wiped hard drive clean freash install Still no change.When I checked in Device Manger: All drivers are up-to-date When I ran a driver detective I get 19 drivers critical, But when i try to update from dell I get error message: operating system not supported

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There is a clue here.
by R. Proffitt Forum moderator / November 22, 2011 2:07 PM PST

A clean install would omit Dell's drivers. And that detective is rarely correct. Why not use the supplied OS and Dell's drivers?

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thanks for reply
by TonyaLknowles / November 22, 2011 9:22 PM PST
In reply to: There is a clue here.

My PC came from Dell in 2006 with windows Xp 64 bit, last year Dell recommend that I upgrade my memory & install Windows 7 Ultimate 32 bit,but Now Dell will no longer support the drivers that are need for my PC because
my PC is to old.I've tried to go the the web site that would have most of my drivers Intel,but i can't get windows to to stay open long enough for me to make ant changes,The only Dell resource disk with drivers is the one that organically came with my PC in 2006 can't do any thing in safe mode.
This was my idea will it work : Reinstall window xp install needed drivers then instead of a custom clean install of windows 7 just do any upgrade keeping files & drivers from xp ?

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You could try that.
by R. Proffitt Forum moderator / November 23, 2011 3:00 AM PST
In reply to: thanks for reply

But I have encountered machines like this that don't run Windows 7 and simply fail with BSODs. I know I get to install the original OS and for the machine that can't run 7, the original runs.

Sorry to read you bought 7 Ultimate and it didn't work out.

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