Mac OS

Question

MAC OSX

by jshragge / August 5, 2011 10:39 AM PDT

When I had memory added to my MacBook Pro, I started having kernal problems (comp. would not boot). When I took it back to company they said I had bad sectors on the old hard drive that caused problem. I replaced hard drive, everything is almost fine except when I want to update software the comp. will find what I need, download files. Normally it would then write the files and do a restart. My comp. never finishes writing the files so my system can be updated. Last time I tried updating my comp. spent 8 hours writing the files and never finished. Has anyone has this problem? By the way the new hard drive was cloned from the old one.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: MAC OSX
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: MAC OSX
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Hmmm, very suspicious,
by mrmacfixit Forum moderator / August 5, 2011 10:54 AM PDT
In reply to: MAC OSX

Add memory and then have Kernal panics!
First step is remove the new memory, put the old memory back and watch that puppy boot correctly.

Collapse -
Answer
I'd suspect the RAM
by Jimmy Greystone / August 5, 2011 10:55 AM PDT
In reply to: MAC OSX

I'd suspect the RAM myself. Since it's third party, Apple won't support it, but you could probably take your system to an Apple store and get them to run a diagnostic on it. Just make sure it's more than the piddly AST that they will run on most systems. A proper memory test should take 30-45 minutes, maybe longer depending on how much RAM there is to test. Take it in, get them to run a full diagnostic on it, and see what comes up.

While it's not out of the question, it's pretty uncommon for a bad HDD to cause kernel panics. So, something just seems a bit fishy about the story you've been told thus far. At least as you've relayed it to us.

Collapse -
Answer
Memory
by angryshortguy / August 5, 2011 10:19 PM PDT
In reply to: MAC OSX

Definitely the memory.
For the "company" to ignore this is hard to believe.
What "company" did you take it to?
If this is a newer MacBook Pro, I'd assume you took it to an Apple store or called support?
Did you tell the "company" that you'd changed out the memory?

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Know how to save a wet phone?

It's not with a dryer and it's not with rice. CNET shows you the secret to saving your phone.