You backed up the C-drive to your external hard disk. That sounds like a great idea.
- What backup program did you use?
- Did you check if your files and school documents were on that external disk after you did that backup?
You reformatted. What exactly did you do? Reformatting is just format c: from the recovery console of Windows XP, but I think you did more than that.
And where was that external disk when you 'reformatted'. Safely stored away, I suppose. Or still connected to your laptop?
Then you restored your files. How?
That restored the "basic default files". What are those "basic default files"?
Then you tried a free program. What free program, what did you do with it, and what exactly did it say?
Hi all, please help me!
Before I reformat my HP laptop, I back up C drive on my external hard disk, all my files and school documents are in there. When I reformatted and restore my files, it seems that no files of mine are restored. They restored the basic default files. What should I do?
I have tried free program to get back lost files but they said most files are not retrievable.
Can anybody help please?