Windows Legacy OS

General discussion

Logging in via remote desktop XP Pro SP3 problems

by spectacular1 / September 22, 2009 5:16 AM PDT

Hi

I was hoping someone would be able to help me out please as I have been struggling on this problem for over a year - yes you heard it correct over a year 

The problem I have is I?m trying to get windows remote desktop to work externally (I know there are people who keep telling me to use logmein/teamviewer but I don?t really want to use anything but remote desktop for some other reasons). I have remote desktop working in my house, I tested the home PC with my laptop and it worked (even though It took me absolutely ages as I had to narrow down the problem to mcafee firewall so now I have enabled remote desktop port 3389 in Mcafee). When I go out of town to my sisters house and I try to log onto my home computer It?s not letting me on for some reason, my knowledge of computers is not that great so please be gentle with me.

Both of the computers are XP Professional SP3, and my computer/laptop at home is behind a netgear router (In Netgear I went on to remote management and changed the port from 8080 to 3389).

Now when I?m at my sisters house and I open remote desktop I enter http://***.***.*.* / but that just shows my router interface? I have also tried my pc dhcp ip address ***.***.*.* and http://***.***.*.* but again I can only see the router interface.

If I?m doing something which is really stupid then I?m sorry its just I don?t have that much knowledge of computers  I have disabled my windows firewall.

Please help me, I will be forever grateful as I?m loosing the will to live.

Message was edited by: admin to edit out IP address per members request

Post a reply
Discussion is locked
You are posting a reply to: Logging in via remote desktop XP Pro SP3 problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Logging in via remote desktop XP Pro SP3 problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Two probelms
by Jimmy Greystone / September 22, 2009 5:35 AM PDT

Two problems.

First off, the remote management port on your router is for, as you found out, the router management interface. It's not for remote management programs like Remote Desktop.

Second, the solution is you need to go into your router and forward the Remote Desktop port to the specific computer you want to be able to administer. Unfortunately, you're not going to be able to do this with multiple systems.

And as a bonus third and fourth point... Your router should have a firewall, so you really don't need the McAfee firewall, which is needlessly complicating things. Also, you'd notice a pretty significant performance boost if you dumped McAfee for pretty much anything else. I personally would just recommend AGAINST "King of the False-Positives" Norton. Just about anything else would be fine, and it DOESN'T need to be some big bloated "Internet Security" suite, because you DON'T need a firewall, malware scanners on those programs are almost universally worthless, and really the only thing of any modicum of value is the virus scanner. Everything else can be taken care of by simple things, like not using Internet Explorer, avoiding file sharing programs, and steering well clear of porn/warez/hacking type sites. Just those three simple things is probably going to kneecap like 80% of all the threats you may face out there, and it doesn't cost you a thing. I'll just go ahead and include my full list of tips, and you'll note at no point do I say you need to go out and buy some big expensive program. Pretty much every program I explicitly mention in my footnotes, is free, or there's at least one free option among them.

TIPS FOR A SMOOTH RUNNING SYSTEM
================================

The more of these suggestions you follow, the fewer problems you should have. They won't solve any existing problems you have, but if you follow them all you should be able to avoid virtually all problems in the future.

Things you should NOT do
--------------------------------
1: Use Internet Explorer (1)
2: Use any browser based on Internet Explorer (e.g. Maxathon and MSN Explorer)
3: Use Outlook or Outlook Express (2)
4: Open email attachments you haven't manually scanned with your virus scanner
5: Open email attachments you were not expecting, no matter who they appear to be from
6: Respond to spam messages, including using unsubscribe links
7: Visit questionable websites (e.g. porn, warez, hacking)
8: Poke unnecessary holes in your firewall by clicking "Allow" every time some program requests access to the Internet (3)
9: Click directly on links in email messages
10: Use file sharing or P2P programs
11: Use pirated programs

Things you SHOULD do
-----------------------------
1: Use a non-IE or IE based browser (4)
2: Always have an up to date virus scanner running (5)
3: Always have a firewall running (6)
4: Install all the latest security updates (7)(8)(9)
5: Delete all unsolicited emails containing attachments without reading
6: Manually scan all email attachments with your virus scanner, regardless of whether it's supposed to be done automatically
7: Copy and paste URLs from email messages into your web browser
8: Inspect links copied and pasted into your web browser to ensure they don't seem to contain a second/different address
9: Establish a regular backup regimen (10)(11)
10: Make regular checks of your backup media to ensure it is still good (12)

Being a considerate Internet user & other misc tips
----------------------------------------------------------
1: Do not send attachments in emails (13)(14)
2: Do not use stationary or any other kind of special formatting in emails (13)
3: Do not TYPE IN ALL CAPS (15)
4: Avoid texting speak or "l33t speak" (16)
5: Do not poke sleeping bears (17)
6: Do not use registry cleaners/fixers/optimizers (18)(19)

Notes
--------

(1) Sadly sometimes this is unavoidable, so only use IE when the site absolutely will not work with any other browser and you cannot get that information/service anywhere else, and only use IE for that one specific site.
(2) Outlook and Outlook Express are very insecure, and basically invite spam. The jury is still out on Vista's Windows Mail, but given Microsoft's history with email programs, extreme caution is advised. Possible replacements include Mozilla Thunderbird, Eudora, The Bat, and dozens of others.
(3) When it doubt over whether or not to allow some program, use Google to find out what it is and whether or not it needs access to the Internet. Otherwise, denying access is the safest course of action, since you can always change the rule later.
(4) On Windows your options include: Mozilla Firefox, Seamonkey, Opera, Flock, Chrome, and Safari. I would personally recommend Firefox with the NoScript extension for added security, but it the important thing is to pick one and use it instead of IE.
(5) AVG Free and Avast are available if you need a decent free virus scanner
(6) XP/Vista's firewall is probably good enough for 99% of all Windows users, but other options include ZoneAlarm, Outpost Firewall, and Comodo. If you have a router with a firewall built into it, there is no need for any of the aforementioned firewalls to be running.
(7) Microsoft's usual system is to release security updates every second Tuesday of the month.
(8) Use of Windows Update on Windows operating systems prior to Windows Vista requires Internet Explorer, and is thus a valid exception to the "No IE" rule.
(9) Service packs should ALWAYS be installed. They frequently contain security updates that will ONLY be found in that service pack.
(10) You can go with a full fledged backup program, or simply copying important files onto a CD/DVD/Flash drive.
(11) I'd recommend a tiered backup system. For example, you might have 5 rewritable DVDs, and every day you burn your backup onto a new disc. On the 6th day, you erase the disc for Day #1 for your backup, and so on so that you have multiple backups should one disc ever go bad.
(12) Replace rewritable CDs and DVDs approximately every 3-6 months.
(13) These dramatically increase the size of email messages (2-3X minimum) and clog up email servers already straining to cope with the flood of spam pouring in daily.
(14) If you want to share photos with friends/family, upload them to some photo sharing site like Flickr or Google's Picasa Web and then send people a link to that particular photo gallery.
(15) This is considered to be the same as SHOUTING and many people find it to be hard to read along with highly annoying.
(16) Unless the goal is to make yourself look like a pre-adolescent girl, or someone overcompensating for their gross inadequacies, and you don't want people to take you seriously.
(17) Most REAL hackers are quite content to leave you alone unless you make them take notice of you. No dinky little software firewall or consumer grade router is going to keep them out of your system. So do not go to some hacker website or chat room and start shooting your mouth off unless you're prepared to accept the consequences
(18) Most of these programs are scams, and sell you something you don't need. Most of them report non-issues in an attempt to boost the number of "issues". Sometimes using these programs can lead to a non-functioning computer.
(19) The Windows registry is not some mystical black box of untapped performance tweaks for Windows, that will lead to untold improvements in system performance. Most of the tweaks will lead to very modest performance gains of 1-2% tops, and probably less than 10% all combined. There is also a good chance that you will render your system unbootable if you make a mistake when editing. Registry default settings are set that way for a reason. Just do yourself a favor, and forget you ever heard of the Windows registry unless you are a computer programmer/debugger and your job requires knowledge of the registry.

Collapse -
Carried out port forwarding.
by spectacular1 / September 23, 2009 12:36 AM PDT
In reply to: Two probelms

Hi ? I have an update.

I know I had two options available regarding my ip address so I could either change it from dhcp to static or get my router to reserve my ip address. I thought I would leave this option for later as I would prefer to get the rdp working before I worry about the ip address.

So I reverted back to 8080 on my router and on the router interface I went into port forwarding and created a new service, I named it, left the service type as TCP/UDP, inserted 3389 as the starting port and the ending port and then changed the server IP address as my ip address on my XP Pro SP3.

So I have the port forwarding working now what do I do on my sisters computer? Do I open up remote desktop on her computer or do it via internet explorer? What do I enter? Do I enter the Ip address or the computer name? How do I enter it? Do I enter the netgear ip address first and then my computer ip address? For example XXX.XXX.XXX.XXX/192.168.1.5

I have vnc server running on my xp Pro Sp3 computer if that helps, do I use the ip address on my computer or the ip address vnc server has?

Thanks again for all your help Happy

Collapse -
Edit Post?
by spectacular1 / September 23, 2009 7:15 PM PDT

Hi

Problem has been resolved but how do I edit the first post to remove my ip address?

thanks

Collapse -
Re: editing posts
by Kees Bakker / September 23, 2009 7:18 PM PDT
In reply to: Edit Post?

The only one that can do that is our forum Admin. I'll ask him.

Kees

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Know how to save a wet phone?

It's not with a dryer and it's not with rice. CNET shows you the secret to saving your phone.