Browsers, E-mail, & Web Apps forum


Live Mail loses saved messages

by alcolville / August 31, 2012 12:27 AM PDT

After using it successfully for several years, Windows Live Mail now have totally messed up all of the messages that I have stored in its Storage Folders section. I have deleted and replaced some of those folders and it still does not retain the new message I have stored there. Often, it gives the message "Message Not Found". Sometimes it displays a list of titles for stored messages but when you click on those titles, they all display the same message, one that has not even been stored in that folder.

Can anyone give me some clues as to how I can get this fixed?


Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Live Mail loses saved messages
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Live Mail loses saved messages
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
I wish I had better news.
by R. Proffitt Forum moderator / August 31, 2012 12:45 AM PDT

But only Microsoft can fix such issues. Be sure to use Microsoft's support forums but as this company seems to be content with how things are today, I can only wish you good luck.

Any hope of moving to another email app?

Collapse -
What are some other choices?
by alcolville / August 31, 2012 6:34 AM PDT

What are some other email apps that I should consider? Any recommendations?



Collapse -
Most common I see folk use? Thunderbird.
by R. Proffitt Forum moderator / August 31, 2012 6:37 AM PDT
Collapse -
Somehow ...
by Kees_B Forum moderator / August 31, 2012 6:59 AM PDT

Windows Mail (came with Vista) and Windows Live Mail (downloadable) have never equalled the success of Outlook Express (that came with XP).
So it's time to leave Microsoft if issues like yours occur.


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.