LG forum


LG smart tv - no amazon app

by lwwmouse / April 13, 2013 2:03 AM PDT

I just bought an LG smart TV and am very disappointed to find that it does not have an Amazon app (for my amazon prime streaming videos, etc). I emailed LG and this is the response I got:
"I absolutely understand your concern, and apologize for any inconvenience you may have experienced. Amazon will be supported later on, there is no ETA on when the update is going to be available."
If this "update" ever actually happen, will I be able to ad it to this TV - will the amazon app suddenly appear on my TV's options? Or does this response mean that only future smart TVs will have the update (if it ever happens)?
Thanks, Lisa

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All Answers

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If this is a deal breaker.
by R. Proffitt Forum moderator / April 13, 2013 5:14 AM PDT

Break the deal. Get out while you can and look again for a TV with what you want.

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LG smart tv - no amazon app
by mattoleriver / April 18, 2013 11:54 AM PDT

I have the same problem but I'm able to access Amazon Videos (and nearly everything else!) through Roku. I thought that when I bought a "smart" TV I would retire the Roku but that is certainly not going to happen anytime soon.
I'm pretty disappointed at the meager content currently available and I'm hoping that improves pretty soon. Future content offerings should appear on current TVs; firmware updates are fairly common.
I really like the LG user interface but with current offerings it's delivering well below potential. I don't know if it's possible to add private channels that aren't currently listed in the menu. It is a very simple matter to add channels to Roku and I'm hoping that it is similar for the TV.


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my parents have the same problem
by kallieann1225 / August 30, 2013 5:07 AM PDT

I bought a 60 inch lg smart 3d tv led amazon prime is on main screen my parents just bought same tv except plama and not 3d and u cant find amazon prime why is this

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Why is pretty simple.
by R. Proffitt Forum moderator / August 30, 2013 5:12 AM PDT

The forums are full of cries for support for Smart TVs yet for all intent these are toasters. That is, unlike a PC where we can tweak this and add apps the Smart TV is what they call a closed ecosystem.

No one is allowed in unless invited and the device is locked down from folk installing what they want.

Not like a PC and not too smart.

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