Status Light indicates incoming calls, new messages, or other events by blinking.
It's supported so if it's broke, call it in for another one. Remember I can't guess if you turned that off.
Say I get a text message while I am away from my phone and I don't know it. There is nothing on the phone that blinks to tell me that there is something new I haven't heard/looked at yet. Is there a way I can have some visual indication of that without hitting the button to turn on the screen?