When the upgrade fails and you followed the directions, NEVER use forums to force the update unless you are willing to accept a failed device.
It's that simple.
How to fix this? Back to the maker.
english is not my native language, so excuse me for any mistakes.
i am trying some months now , to firmware update my model, and it can not work.
i do what i read in lg forums. i make the folder, i download the file, i put it in usb. my tv recognises the update, but whenever i press "start". it says "wrong file, the software update service can't start" or something like that..
i have 03.03.18 and in site is available 03.03.34
so my questions:
a)why is that happening??am i the first???
b)i read in forum, that with seven times pressing 7 is the force upgrade. i saw it, but i hesitated to do it, because i am afraid of it.
is it safe???
any suggestions??? thanks in advance