LG

Question

Lg 42le4500-za firmware update problem

by steliosnats / October 30, 2012 8:05 PM PDT

hello.

english is not my native language, so excuse me for any mistakes.

i am trying some months now , to firmware update my model, and it can not work.

i do what i read in lg forums. i make the folder, i download the file, i put it in usb. my tv recognises the update, but whenever i press "start". it says "wrong file, the software update service can't start" or something like that..

i have 03.03.18 and in site is available 03.03.34

so my questions:

a)why is that happening??am i the first???

b)i read in forum, that with seven times pressing 7 is the force upgrade. i saw it, but i hesitated to do it, because i am afraid of it.

is it safe???

any suggestions??? thanks in advance

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All Answers

Collapse -
Answer
It is not safe.
by R. Proffitt Forum moderator / October 31, 2012 1:56 AM PDT

When the upgrade fails and you followed the directions, NEVER use forums to force the update unless you are willing to accept a failed device.

It's that simple.

How to fix this? Back to the maker.
Bob

Collapse -
lg
by steliosnats / October 31, 2012 6:39 AM PDT
In reply to: It is not safe.

thank you very much...

back to the company, you mean??? is there a serious reason why lg rejects the update


thanks for yor answer

Collapse -
Yup.
by R. Proffitt Forum moderator / October 31, 2012 6:48 AM PDT
In reply to: lg

Only if you accept the risk of a dead device would you ever accept advice on forcing the install.

Only LG may know why it fails.

My background involves firmware updates on industrial devices so I know a little about this area. But it does not mean I will ever help folk wipe out their machines.
Bob

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lg
by steliosnats / October 31, 2012 7:45 PM PDT
In reply to: Yup.

thank you very much for your answers

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