AVG forum

Question

latest Update

by aurigny / September 6, 2012 9:24 PM PDT

I have just been sent an update which I tried, but failed, to download.

The update is called AVG Anti-Virus Free Edition 2013 2013.0.2667 and my system says that it is not a valid Win32 application.

How do we overcome this?

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All Answers

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Answer
Re: update
by Kees_B Forum moderator / September 6, 2012 9:36 PM PDT
In reply to: latest Update

You "have been sent an update". What does that mean? A friend of you attached the file to an email and sent it to you? Or something else?

I'd ask the sender to resend it. Usually, it means something got lost during the download. Can happen. Then most often the second or third time go OK.
Of course, it's possible that it already was invalid at the source. Then the sender should make a new original. But that's an exception.

Kees

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Update
by aurigny / September 6, 2012 10:22 PM PDT
In reply to: Re: update

Hi Kees

Thanks for coming back.

The update was sent to me by the usual Email from your selves I think. The sender was:

CNET Download Alert [alerts@cnet.online.com]

Jeff

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Re: update
by Kees_B Forum moderator / September 6, 2012 10:54 PM PDT
In reply to: Update

They probably mailed a link. Then you clicked on that link to download something. And that something turned out to be corrupted, this time.

I'd try to download again. If it fails 3 times, go to a friend or family member and try there. If it fails there also, post the link here so somebody from AVG can check the source.

Kees

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Update
by aurigny / September 7, 2012 1:11 AM PDT
In reply to: Re: update

When you say post it here, which Email address do I use?

is it

alerts@cnet.online.com

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Re: link
by Kees_B Forum moderator / September 7, 2012 3:50 AM PDT
In reply to: Update

That's the email address that sent you the mail. I don't know the contents. You do.

My guess is that it contained a link like htpp://... that you clicked on to download something that should have been a valid program, but turned out not to be.

Kees

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RE: Update
by JiriF_AVG AVG Staff / September 9, 2012 4:43 PM PDT
In reply to: Update
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