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Resolved Question

Laptop won't post

by Mcvul / December 19, 2012 2:07 AM PST

Hi everyone,

Laptop is about 2 years old, specs below

Msi gx660
i5
8 gigs ram
64gb ssd (boot/os disk)
500gb storage
Ati mobility radeon hd 5870

Basically, I woke up to turn it on earlier today and its not posting

It turns on, I can hear the fans turn on but there is nothin on my screen or hard drive activity.

I have done the following troubleshooting steps:
1. Reseat memory
2. Reseat both drives
3. Replace the CMOS battery
4. Remove 1 stick of memory try to boot then try the other stick

I have tried all the above steps seperately as well as combined them.

Is there anything else that can be done? The only thin I can think of is my board being friend (which I hope is not the case).

Last night before powering down my laptop, I felt some static electricity leave my hand and go into the USB slot. I know that static can fry components when working on your laptop from the inside but is it possible to fry the components while just holding your laptop?

Thanks for reading

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All Answers

Best Answer chosen by Mcvul

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Sounds about right for a gaming laptop.
by R. Proffitt Forum moderator / December 19, 2012 4:14 AM PST
In reply to: Laptop won't post

If you've been in these forums I've written many times to expect repairs in a few years on the gaming laptops.

Since there is no screen I have to think it's the usual motherboard or if the model has a video card, one of those two items are swapped out.

Be sure to remove optional connections (USB) and the HDD, SSD, optical to make sure such is not causing a hang on boot. Your newer tech may ask why.
Bob

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Laptop won't post cont...
by Mcvul / December 19, 2012 5:03 AM PST

Thanks R.Proffitt for the response. I am new to these forums, I will look up the history o your posts for more information.

I've removed all optional items in my laptop, the ony thing I haven't removed, then booted the laptop, is my boot disk. I was under the impression that even if the boot
Disk is corrupted my laptop would still post but not find the OS.

Collapse -
We remove everything we can.
by R. Proffitt Forum moderator / December 19, 2012 5:06 AM PST

Even the battery. Since there is no POST, we are downsizing to see if it's any of the cheap parts.

You have a gaming laptop, it's 2 years old and if it's like most the owner never heard about canned air use.
Bob

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No luck
by Mcvul / December 19, 2012 6:37 AM PST

Hi Bob,

I followed the steps mentioned above and still no luck.

Could you elaborate on the canned air statement you made?

Collapse -
About canned air.
by R. Proffitt Forum moderator / December 19, 2012 7:03 AM PST
In reply to: No luck

Laptop makers and those that sell them rarely touch on maintenance. It's a shame because regular use of the product I noted on the vents can keep them clear and extend life span. Sadly you encounter folk that have a dead PC or thing and you open it up and the heatsinks are clogged. Higher temps were expected on gaming laptops and this only makes it worse.

As soon as you remove all that you can and you tried the generic reset at the top of the forum you are looking at the bad hardware.

Bob

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Thanks.
by Mcvul / December 19, 2012 7:09 AM PST
In reply to: About canned air.

Bob,

Thanks for the help. My laptop is pretty clean and I have maintained it. After the steps done, I'm almost positive that the board if fried. Now onto looking where to purchase one, thanks again.

Collapse -
How have you been cleaning the heatsinks and vents?
by R. Proffitt Forum moderator / December 19, 2012 7:12 AM PST
In reply to: Thanks.

Most owners never open then up.
Bob

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