Samsung

Question

Laptop Won't Do Anything

by GreenStapler / November 15, 2012 9:55 PM PST

Hi, I have a Samsung Notebook, specs in the following link: http://www.newegg.com/Product/Product.aspx?Item=N82E16834131116

Whenever I turn it on, it won't progress past the initial screen that says Samsung. I cannot access BIOS or the recovery menu. Before this, I was running chkdsk, because I had been getting blue screens, but then it shut down in the middle of the check and now won't do anything. Please help.

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All Answers

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Answer
No boot
by pgc3 / November 15, 2012 10:38 PM PST

Assuming you have tried the usual battery removal/power reset. Did you burn the system disks? Since the manufacturers don't furnish them any more making your own is pretty much a given. If the unit is still under manufacturers warranty, that might be a viable way to go, if not I'd get the system disks or make a Linux/Ubuntu boot disk. At this point it is difficult to say if this is a hardware(HDD) issue or software but I am leaning more toward software/OS issue.

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Answer
Re: Laptop Won't Do Anything
by Samsung_HD_Tech Samsung staff / November 16, 2012 12:54 AM PST
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