Laptops forum

Question

Laptop shuts down after ram upgrade

by antonisperiv / April 27, 2013 12:15 AM PDT

Hey!I just upgraded my Satelite L850's ram from 4g to 8g .both @1600Mhz but 11-11-11-28 my preinstalled and 11-11-11-30 the one I got.After that I had constant system shutdowns(autorestarted).I even had to resest my windows 8, and updated my BIOS.After reseting doesn't shutdown but during a ..let's say Bitdefender installation shutsdown again.It's not an overheating problem thanks(Windows 8 x64,satellite L850-1HK,i7 3630QM)

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Laptop shuts down after ram upgrade
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Laptop shuts down after ram upgrade
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Does the old RAM work?
by R. Proffitt Forum moderator / April 27, 2013 12:45 AM PDT

And since the sticks do not match, we know it may not work. Crucial is usually quite good about this.
Bob

Collapse -
rply
by antonisperiv / April 27, 2013 1:07 AM PDT
In reply to: Does the old RAM work?

oh yeah both of them work fine by their own .but running them together is a problem.

Collapse -
As noted below.
by R. Proffitt Forum moderator / April 27, 2013 1:12 AM PDT
In reply to: rply

Put the new stick in the old original stick's location. It has been known to work like that. Why? Sorry but I can't write a dissertation in this small space.
Bob

Collapse -
Thnks already done it!
by antonisperiv / April 27, 2013 1:19 AM PDT
In reply to: As noted below.

Already done it!Actually I don't get if it was the sys reset or the sticks changed dimms that now doesn't shut down unless I try to install specific prgms. cause I did it about the same time .I'd probably check that out too

All Answers

Collapse -
Answer
I'd run memory diagnostics
by wpgwpg / April 27, 2013 12:37 AM PDT

It's possible you have a problem with your RAM. I'd run memory diagnostics.

Collapse -
reply
by antonisperiv / April 27, 2013 1:04 AM PDT

already run memtest.all ok

Collapse -
Then it's likely incompatible.
by R. Proffitt Forum moderator / April 27, 2013 1:06 AM PDT
In reply to: reply

If you've been around the block a few times you know sticks must match or there can be trouble.

This can really wipe out a new tech as each stick works on it's own, passes tests or even more bizarre, works if the new stick is in the old sticks location!
Bob

Collapse -
any chance i could tweak
by antonisperiv / April 27, 2013 1:14 AM PDT

any chance I could tweak them so to bring them to the same timing?If timing is the trouble at all.

Collapse -
Sorry
by R. Proffitt Forum moderator / April 27, 2013 1:18 AM PDT

But you would know if you could. Almost all machines today do not expose such to users as they get themselves into trouble trying to overclock or worse, call in and want to know what it all means. The owner sometimes gets upset as it gets deep fast.

It sounds like incompatible ram and I can't tell if you swapped the RAM as I noted.
Bob

Collapse -
thanks anyway
by antonisperiv / April 27, 2013 1:22 AM PDT
In reply to: Sorry

Already done it!Actually I don't get if it was the sys reset or the sticks changed dimms that now doesn't shut down unless I try to install specific prgms. cause I did it about the same time .I'd probably check that out too.thanks anyway

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.