Computer Help

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Laptop keyboard/mouse pad problem

by thejuggla1 / July 27, 2009 2:57 PM PDT

Ok so on my laptop the keyboard and mouse pad decided to stop working, I have no idea why It doesn't works in safe mode but it does in BIOS so that is a good sign. One time I left it for a while then the keyboard started working again but not the mouse, but I went to restart to see if I stayed like that but It didn't. The external mouse however works fine.

I tried uninstalling the keyboard using device manager, then it tells me to restart to finish un-installation, I restart and when windows boots back up it auto installs the keyboard drivers, asks me to restart again to finish the installation. Then when it finishes restarting I log on and it doesn't work still, I'm stumped.

I'm running on vista if it matters.

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s
by thejuggla1 / July 29, 2009 3:33 AM PDT

Argh I can't fix this anyone help me with this please?

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Since the BIOS works.
by R. Proffitt Forum moderator / July 29, 2009 4:17 AM PDT
In reply to: s

The usual fix is to get your files out then restore the machine back to it's factory condition.

I know of another method and I'll share it but decline any attempt to write a step by step. It's not simple and you must research it and accept the risk and work involved. Here's the info.

1. Go get NTPASSWD (no link. you look for it.)
2. Read from http://www.google.com/search?hl=en&safe=off&q=code+39+keyboard+Vista&

Good luck,
Bob

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