Today's machines let you create your own. YOUR CHOICE to do that and let's say you had 2 years to do that. While this issue does not sound like its time to reinstall the OS, today's machines rarely come with recovery media. You get to make them.

Back to the machine. This issue is either heat, malware, malware damage or other.

The heat issue is usually easy to correct with a can of air and this article as a guide. Have it done if you don't do your own work. -> (currently the first video on the list.)

The malware issues are addressed by Grif but since it only runs 2 minutes you may have to try SAFE MODE for now. More at

If you decline to make your recovery media, order it.