Laptops forum

Question

Laptop HD will not boot (New out of the box)

by jdeh93 / March 8, 2012 11:19 PM PST

Hi,
I have a HP G60 Laptop. Just removed from box and I get an error msg "#10008 - replace HD". Called HP and will not honor since out of warranty. Yes, believe it or not, they didn't believe that this was just taken out of box 2 years after purchase(don't ask why why it was not opened for 2 years after purchase). I am going to price out a new HD. If I buy one, what software do I need to be able to use it on this laptop (or what do I need to do). Never had the opportunity to create any recovery disks. Thnaks for your help.

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All Answers

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Answer
Try some other boot CD and
by R. Proffitt Forum moderator / March 8, 2012 11:28 PM PST

Pull the HDD and try it in some desktop for testing. I hate to write this but HP destroyed a laptop of mine in warranty and I'm out a laptop (HP never resolved it in warranty.) There was an effort later but as they failed, I disposed of the laptop.

My thoughts? FIRST TRY THE GENERIC RESET, and TRY THE GENERIC RESET after each idea.

1. Pull the HDD and put it back in and re-test.
2. Pull the HDD and test it in some other machine as you don't want to buy a HDD when the problem is elsewhere.

The Generic Reset is noted at the top of the CNET Troubleshooting forum at http://forums.cnet.com/7726-19681_102-3138013.html?tag=posts;msg3138013

Good luck,
Bob

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Laptop HD will not boot
by jdeh93 / March 10, 2012 5:54 AM PST

Thanks Bob,
I will give this a try and let you know.
Thanks again.
Jeff

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Laptop HD wont boot
by jdeh93 / March 10, 2012 6:32 AM PST

Hi Bob,
Tried all and no luck. I was not able to try it in another laptop because pins were different.

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Yes you can.
by R. Proffitt Forum moderator / March 10, 2012 6:46 AM PST
In reply to: Laptop HD wont boot
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Answer
Re: newe HDD
by Kees_B Forum moderator / March 10, 2012 6:00 AM PST

Just in case you need to install a new HDD, you need to buy HP's recovery disks to install everything that was on the old HD (like Windows and drivers and applications).

Kees

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newe HDD
by jdeh93 / March 26, 2012 11:37 AM PDT
In reply to: Re: newe HDD

Thanks to all. New HD and recovery disks and all is working fine. HP was no help at all with this. I will have to think very hard about buying another HP.

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