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Laptop constant reboot.

by Ivanbin / August 11, 2010 12:08 AM PDT

My laptop is continuously rebooting itself, right after it gets to a black screen with a mouse on it, it reboots. I have tried safe mode, and system repair butnothing works. Please advise.

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Given only this much detail.
by R. Proffitt Forum moderator / August 11, 2010 12:10 AM PDT

I would get what files I must save out and then try the restore media.

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More info
by Ivanbin / August 11, 2010 12:28 AM PDT

The computer only goes as far as a black screen with a mouse on it and then it reboots again.

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Same advice.
by R. Proffitt Forum moderator / August 11, 2010 12:31 AM PDT
In reply to: More info

That doesn't change my answer. What could change my answer is if you had backup of your files and ready to use (you may not have such) a full retail Windows CD or DVD.

This is usually not possible on most laptops as the pre-installed OS does not have repair tools the full Windows CD/DVDs have.

Also the restore media we see today does not save the owner's files. This is why we must get the owner's files out by any means possible. This includes pull the hard drive into some USB case or other methods.

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