Laptops forum

General discussion

Laptop battery wont charge yellow flashing light

by Tjonbrown / December 21, 2010 6:18 AM PST

Hey Im having this issue with my laptop its a samsung np-q430- jsb1us and I was using it and all of a sudden the battery stoped saying it was plugged in but when i shut it down the battery light on the computer blinks yellow and when i take the battery out its a solid green light but it wont power on and i just got this charger yesterday. The charger worked fine till now and it is still registering that its plugged into the computer but not doing its job the yellow light is supposed to be solid when its off and battery is in. can anyone assist me here?

Post a reply
Discussion is locked
You are posting a reply to: Laptop battery wont charge yellow flashing light
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Laptop battery wont charge yellow flashing light
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try the Cnet Samsung Forum.
by R. Proffitt Forum moderator / December 21, 2010 6:23 AM PST

Your story is a bit light so let's see if the Cnet Samsung Forum can help. Be sure to put in ALL the details. Age, the call to 1800SAMSUNG and your transaction number.

If the charger is not a Samsung you may want to tell exactly what you used. I know most makers void the warranty if you don't use their parts.
Bob

Collapse -
Called samsung
by Tjonbrown / December 21, 2010 7:18 AM PST

well i called the company and they could not pin point the issue which is strange to me I mean it sounds simple enough and its their product they want me to send it in to them I if anything even if i cant fix it want to know whats causing the problem the cord is registering its plugged in but not working right ive looked online for things like this but its really hard to explain without writing a paragraph

Collapse -
If it was that simple.
by R. Proffitt Forum moderator / December 21, 2010 7:34 AM PST
In reply to: Called samsung

It would be fixed in minutes by a new battery or other user replaceable part. But I don't see the needed details here.
Bob

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.