iPhones, iPods, & iPads forum

Question

kindel fire

by doughboy / December 25, 2013 12:54 AM PST

problems connecting to a network, need help thanks

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: kindel fire
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: kindel fire
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Need more info....
by birdmantd Forum moderator / December 25, 2013 1:01 AM PST
In reply to: kindel fire

What type of error message are you getting ?? Did you read the manual ??

All Answers

Collapse -
Answer
2 things.
by R. Proffitt Forum moderator / December 25, 2013 1:22 AM PST
In reply to: kindel fire

1. Call Amazon and have them walk you through it.

2. I own a Fire HD and had to call them. It was rather painless as I used the call me back feature. They answered the question I had and fixed it in about 4 minutes. Very nice support.
Bob

Collapse -
Answer
Is this a new problem, new Kindle Fire?
by wpgwpg / December 25, 2013 1:34 AM PST
In reply to: kindel fire

I've never had a problem with my Kindle Fire, so like birdmantd says, we'll need more info before we can offer much help. How strong a WiFi signal are you getting (how many bars)? When I need to check a connection, I tap the upper right corner of the screen, then tap WiFi. Do that, then tap the one you want to connect to. Then write down the steps it goes through & report them here. You should see something like this:
- Wireless Networking: Make sure it says ON
- Write down what it says for Signal Strength & report that.
- Password: Enter the correct password, check the Show Password box & make sure it's getting the right one.
- Tap where it says CONNECT
- Attempting to connect
- Obtaining IP address
- Connected -OR- Error message. Report this message along with the above.
`
Given that info, we can help you. As I say, I don't recall having connection problems with my Kindle Fire. I have two WiFi sources here at home, one says signal strength Excellent, the other Good. If yours is less than that, it could be your problem. If so, try getting as close as you can to the router & try again.
`
Good luck.

Collapse -
Answer
Check network
by neivian / January 26, 2014 10:58 AM PST
In reply to: kindel fire

You'd better check your network and reboot the knidle fire.

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Smartphone tip

Hoarding photos on your phone?

Those picture are hogging memory and could be slowing down your phone.