I find myself uninstalling the firewalls, privacy protection software and running the app as an admin. There are shops that will tackle this for you if you can't use the usual advice.
Somehow I managed to get all my itunes music to my new galaxy s111 through kies, but yesterday it started crashing constantly and Samsung recommended I disable my firewall and security (not happening). Is there a simple, "idiots" guide to using kies anywhere? I can't find one, and want to eventually add my CD collection.