Computer Help forum


keys bring up unwanted boxes on acer how to fix?

by NYCgemgoddess / December 19, 2012 12:16 AM PST

My acer is only a few months old. Ironically, I had same problem on Toshiba, returned after one week.

For example: I touch p key and the printer box appears. I hit the s key and a search box shows.. or a k and the keyword box appears. . I can't go anything, have to shut system down, and this has caused a lot of problems as I have been in the middle of working and lose data.

I have been told it could be a stuck control key but that doesn't make sense because when I reboot the problem generally goes away. Unfortunately it returns.. and lately the entire email program is freezing as well.

since getting the computer, I have not installed any software other than aol . avg and upgrades to adobe.
I wondered if it was just happening on my email program, so I went to desktop to type a letter and can't .
please suggest what to do ???

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: keys bring up unwanted boxes on acer how to fix?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: keys bring up unwanted boxes on acer how to fix?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Those are exactly the symptoms of a stuck CTRL key
by wpgwpg / December 19, 2012 12:29 AM PST

I assume you're talking about a laptop. Get some Post-it notes and slide them under both CTRL keys to clean out any crud underneath them. You can also buy a cheap (under $10) USB keyboard and see if it happens with that. The fact that the problem is intermittent does by no means indicate that it's not a sticking CTRL key. CTRL-S is supposed to give you the search box, CTRL-P is supposed to give you the print box, CTRL-K is supposed to give you the keyword box, so I don't see where there could be any doubt about the sticky CTRL key.

Good luck.

Collapse -
thanks, going to try that now
by NYCgemgoddess / December 19, 2012 3:25 AM PST

it is so new, I never thought that could be the issue. also since it stops for a while after rebooting.

I went to computer settings to find out if the sticky keys box was enabled, and it isnt . I never knew about that, so I already learned something from you. Thanks. I'll post the result

Collapse -
Another idea.
by R. Proffitt Forum moderator / December 19, 2012 12:39 AM PST

Research STICKYKEYS (click the start orb and type it in.) It's a stock Windows feature. Just in case it's that.
But the odds it's just a bum keyboard.


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


$16,000 used SUVs

Whether you like your SUVs cute or capable, or some blend of the two, we've got a wide variety of choices in Roadshow's first collection of Editors' Used Picks.