But Incredimail is nothing we allowed on machines at work, home or anywhere so I have no answer save what you may find at google.com. If you do pay for this software, start at http://www.incredimail.com/english/help/im/support_contact.html for support.
PS. http://www.google.com/search?q=keylib%2315+file sees other posts as well as yours.
Yes I have windows 2000 and I had incredimail for 4years and now I can't get no to check my e-mails or send e-mails. I get a message saying that it can't run due to the fact keylib#15 file is missing I pay for the Gold and the Premium. What can I do. I have folders that I can not get into. Pictures of my parents in their younger years they had past on, PLEASE HELP me to get incredimail. When I try to upgrade it it say that the version am trying to up grade is older then what I have. I try for a month to get incredimail back PLEASE PLEASE HELP ME.