It sounds like you have a virus that needs removal. Exactly how stuck are you in reformatting?
Symptom: when I clicked to MS word, an error message ?words has detected that you are holding down the CTRL key? appeared on the screen (This happens on my laptop).
Then on the keyboard went hay-wire (on all occasions) when I tried to use it, either nothing happens or something else happened (not what you typed). Apparently it also affects the mouse intermittently. Now I?m trying to reformat my XP, but when it comes to keying in the product key numbers, I was unable to do it (nothing happens). I?ve tried using another keyboard but the exact same problem persists. (Keyboard is usable with another computer).Now my laptop is stuck halfway of reformatting. Please help!!
VIA 1000Mhz Processor
128mb DDR RAM
OS: XP Windows