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Keyboard stopped working on Toshiba Satellite L645

by davepelton / May 18, 2011 5:36 AM PDT

Laptop Specs:
Toshiba Satellite L645D - S4056
Windows 7
Model no. PSK0QU - 012OOD

I was using my laptop and all of the sudden the key stopped working as they were pressed. They would work once but now all keys cease to opperate. Any information on problems like this and ideas on how to fix it would be greatly appreciated.

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Collapse -
1. How old?
by R. Proffitt Forum moderator / May 18, 2011 9:14 AM PDT

2. Can you get into the BIOS?
3. Yes I have an idea but it would void the warranty.

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How Old
by davepelton / May 18, 2011 2:20 PM PDT
In reply to: 1. How old?

It is about 7 months old.
I can get into BIOS and i am not really worried about te warranty. I bought the computer in the USA at best buy and now am living in France until December so state side help is a long way away and expensive to ship.

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If you can get into the BIOS the keyboard is not dead.
by R. Proffitt Forum moderator / May 19, 2011 12:34 AM PDT
In reply to: How Old

This sounds like Windows has lost some driver or setting.

The easy fix is to boot SAFE MODE (widely documented so I won't tell how) and then use SYSTEM RESTORE to when it worked.

Good luck!

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