Computer Help forum

Alert

Keyboard and touchpad don't work

by Pandos11 / February 12, 2013 5:04 PM PST

I was surfing on the internet and suddenly my keyboard and touchpad stopped working
now I'm using usb mouse and on screen keyboard
I've tried fn f7 and fn f9 also uninstalled latest added programs
HP PAVILION G6 2070
please help

Post a reply
Discussion is locked
You are posting a reply to: Keyboard and touchpad don't work
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Keyboard and touchpad don't work
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: keyboard and touchpad don't work
by Kees_B Forum moderator / February 12, 2013 5:43 PM PST

Does the keyboard work in the BIOS setup? Or maybe it's better to ask: does it work to go into the BIOS setup?
If the BIOS is setup to boot from CD/DVD: does the keyboard work in any bootable CD/DVD?

If no, it's a hardware issue. If yes, it's a Windows issue.

Kees

Collapse -
Keyboard and touchpad don't work
by ellishgibbons / February 12, 2013 9:01 PM PST

Yes your correct, i was agree with your post either it is a hardware problem or else, windows problem.

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.