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Question

Java 7 update 11 installation problem

by rockerrb / January 19, 2013 7:47 PM PST

I am running Windows XP Home.

When I am trying to install Java 7 update 11 I get:

The wizard was interrupted before Java(TM) 6 update could be completely installed.


This occurs with both the version which requires a download to install and the version that does not (offline version).

I tried shutting down both AVG antivirus and Zone Alarm firewall and I am still getting the same error.

I also trying restarting the computer.


When I go to Add or Remove programs and I scroll down to Java I have:

Java 7 update 9
and
JavaFX 2.1.1

I tried to uninstall "Java 7 update 9" and got a small box which says:
fatal error
with 1 button, the OK button.

I have not tried to uninstall "JavaFX 2.1.1"

I would really like to get the new Java installed as this is a security update. Anyone out there having the same problem?

Please help ASAP!

Ryan
Denver, CO

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All Answers

Collapse -
Answer
correction
by rockerrb / January 19, 2013 7:53 PM PST

I get the message:

The wizard was interrupted before Java update could be completely installed.

I am attempting to install the latest version of Java (version 7 update 11)

Collapse -
Just a thought.
by R. Proffitt Forum moderator / January 20, 2013 3:14 AM PST
In reply to: correction

Since a few zero day exploits were discovered can you uninstall all JAVA now and wait for yet another update this week?
Bob

Collapse -
Java uninstall
by rockerrb / January 20, 2013 4:03 AM PST
In reply to: Just a thought.

When I go to Add or Remove programs and I scroll down to Java I have:

Java 7 update 9
and
JavaFX 2.1.1

I tried to uninstall "Java 7 update 9" and got a small box which says:
fatal error
with 1 button, the OK button.

Collapse -
Next up. Revo.
by R. Proffitt Forum moderator / January 20, 2013 4:17 AM PST
In reply to: Java uninstall

Revo Uninstaller Free is found with google and may clean it off. Remember that manually removing java is well discussed so I must defer to a google search since I would be duplicating answers given to date.
Bob

Collapse -
works
by rockerrb / January 20, 2013 6:15 AM PST
In reply to: Next up. Revo.

Thank you very much! I downloaded the software from download.com, but it wanted to download some other software with it so I went to the Revo website and downloaded it from there. It seems be very detailed and through. Definitely a program I am going to keep.

I then installed Java 7 update 11 and it seems to work fine, but I can't get yahoo pool to work in firefox. Seems to work just fine with internet explorer. I'm thinking that yahoo needs to update it's pool software to work with the new version of java with firefox. I had a problem running java in firefox a few years back and it ran with internet explorer. After updating firefox a few weeks later it ran in both browsers.

Thanks again, prob fixed.

Ryan
Denver

Collapse -
Possible area to check
by Willy / January 21, 2013 1:09 AM PST
In reply to: works

You need to check that the java update you got was intended for Firefox use or it was listed from the update website source. This may vary from one browser to another. Provided Firefox has its Java console(tools?) see if you can then manually request a Java update to be 100% sure it has what it needs. The same for any browser, though i think Chrome is different. At least check into that area of Java. In most cases, Java is "auto-set" to update on its own when connect to the WWW.

tada -----Willy Happy

Collapse -
Use JavaRa
by mchainmchain / January 21, 2013 4:14 AM PST
In reply to: correction
Collapse -
Why..
by Carol~ Forum moderator / January 21, 2013 6:03 AM PST
In reply to: Use JavaRa
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