Audio & Video Software forum

Question

itunes won't access store

by slwrnr / March 18, 2012 5:21 AM PDT

I've deleted and re- downloaded itunes repeatedly, disabled the firewall, etc but whenever I click on itunes icon the screen appears with message "accessing itunes store" and that's it. It never connects so I've never even set up an account. Been on apple support but to no avail. Using Windows 7. any suggestions appreciated

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All Answers

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Answer
FIX FOR "CANNOT CONNECT TO i-TUNES STORE"
by Jamison1962 / June 6, 2012 3:05 PM PDT

THIS FIX WORKED FOR ME AND OTHERS
On your PC close all programmes that are running
search CMD
right mouse click on this find
click on RUN AS ADMINISTRATOR
type in these words netsh winsock reset
press ENTER
a message will come up saying that this change will only happen when computer is re-started
RESTART your PC
start i-tunes and access the store

Hope this helps
Wink
Regards
Bruce

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Bruce- brilliant!!!! Thanks!
by chuckoandbeard / December 18, 2012 12:10 PM PST

Worked like a charm!!!

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It worked!!!
by Squeakytoy5 / January 23, 2013 7:27 AM PST

I have tried everything I could find on the internet - this worked! I can now access the store and update my iPod! Yea!!!

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