i would run the cd diagnostics in itunes to see if its a compatible drive
Hi. I recently purchased a Gateway 835GM running Windows XP Media Center. The drives are a double layer 16X multi format I use for CD and DVD writing and 16X DVD drive. I have a Pentium D Processor 820, a gig of memory and a 250 gig hard drive.
My problem is that I installed iTunes (which I have been using for a while on another PC) and have had no problems (I authorized this PC) until I tried to burn a CD/R. Itunes tells me "disc burner or sofware not found". I have spent hours on the Apple support site. I have uninstalled and reinstalled iTunes (Version 5) to no avail. I can insert an audio CD and iTunes recognizes it and plays the tracks but I cannot figure out how to make iTunes find the CD drive when I want to burn a CD. Seeing I do not have an iPod, I use CDs to through in the car.
If anyone has any ideas, I'd appreciate it.