Computer Help forum


Is my hard drive screwed? or is it just malware?

by ihaveknoidea / July 31, 2013 3:02 PM PDT

So here are all my computers symptoms:

1. Computer skips normal booting screens and jumps strait to the HP hand where system recovery and settings are accessible.
2. The computer will not respond to anything on this screen and freezes up IF the computer was recently turned off. (Basically I can get passed it at first if I let the computer sit for 10 mins)
3. When I do get passed the HP screen and log on to windows 7 desktop I cannot run a program with out the computer freezing up. This also happens with the system recovery program. It will run normally for a bit and then its almost like my computer over heats and the program stops working.
4. The error the computer thinks is happening is that there is no valid system partition in the system partition. I've looked into this and the problem that this causes does not seem to be mine.

I thought about doing a complete reset but when I try to back up the computer data I get a partition error again

I would REALLY appreciate if someone could tell me what I'd wrong or what I can try to do besides a complete reset. That's a last ditch effort.

Note: This post was edited by a forum moderator to remove profanity on 08/01/2013 at 8:36 AM PT

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All Answers

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Take out the hard drive
by glb613 / July 31, 2013 9:30 PM PDT

put it into an external enclosure, connect it to another computer and get the data off. This is why regular back ups are so important.

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Provide full details
by Willy / August 1, 2013 12:32 AM PDT

Tone down your topic heading, we don't need to know street civil
HP what, no model# it helps to know. Have you tried a bootable "live version" of Ubuntu? If not, burn a proper bootable disc from the .ISO image file and make one. Then if your PC is setup to boot from the CD/DVD as 1st bootable drive, it should boot that disc. If it can do that it rests on the HD being bad. You can also using the same process, burn a "rescue disc" and check the status further of your PC. If the HD is s/w corrupted you *may* get it to work as in some repair, otherwise if a true h/w fault, you need to remove the HD, place in ext. USB and try to recover any data. -OR- mount as 2nd HD in some PC and see if its seen and try to retrieve. I exclude any malware at fault here, which I hope the rescue or live version of disc(s) and use some AV or access it and scan your HD if possible.

Since, this is a HP model, I hope you have the restore/recovery discs in order to rebuild or restore the OS. If not, then you need them or some OS version that allows an install. What do you have?

tada -----Willy Happy

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Item 2 is a symptom
by R. Proffitt Forum moderator / August 1, 2013 2:52 AM PDT

Of BAD CAPS. When you find a machine with this issue, item 3 is also typical.

Research BAD CAPS on google, look at the pictures and now inspect your PC. The criteria is that the caps must be perfect. There is no pass for a cap with "just a little" doming or drivel.

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not caps
by ihaveknoidea / August 1, 2013 2:45 PM PDT
In reply to: Item 2 is a symptom

It wasn't the caps but thanks for the suggestion.

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In addition to the ...
by Edward ODaniel / August 1, 2013 6:12 AM PDT

bad capacitor problem noted by Bob, what you describe could also be attributed to HEAT and likely caused by old or missing thermal paste or tape.and most likely the graphics card or the RAM. (an overheating CPU generally causes a complete shutdown)

If you check and do not see any bad capacitors try opening the case and directing a good sized fan onto the motherboard to see it the freezing eases up or disappears.

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