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Is it an issue with the Internet provider?

by Mikey8929 / December 20, 2013 7:36 AM PST

Hi all. Since there was no category for DSL I put this here. I don't have dial-up but I certainly feel like I do. I have AT&T DSL light. It's the only provider I can use where I live other than activating a dish. I have no home phone service, just the Internet. I'm paying $34 a month for it and I can not afford to pay more for a faster connection. It seems like it's a lot slower than it used to be. Searching and downloading takes forever. I get hang ups constantly. Even trying to get e-mail takes time! Often times it just sits there after I hit send. I often have to close the browser and start over. I use Chrome and Firefox. I clean out cookies and such on a regular basis.
I spoke to an AT&T tech and we checked the connection speed. I'm actually getting speeds over what I should be. He said he saw times where the modem disconnected several times but didn't see any problems. He had me reset the settings in Internet Explorer which, of course, did no good. Now what? Is this just what I have to expect at this level or do you think there's a problem somewhere?

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All Answers

Best Answer chosen by Mikey8929

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You might try this . . .
by Coryphaeus / January 2, 2014 11:45 PM PST
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Thank you!
by Mikey8929 / January 3, 2014 3:43 AM PST

I will try this.

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