Internet Service Providers forum

Resolved Question

Is it an issue with the Internet provider?

by Mikey8929 / December 20, 2013 7:36 AM PST

Hi all. Since there was no category for DSL I put this here. I don't have dial-up but I certainly feel like I do. I have AT&T DSL light. It's the only provider I can use where I live other than activating a dish. I have no home phone service, just the Internet. I'm paying $34 a month for it and I can not afford to pay more for a faster connection. It seems like it's a lot slower than it used to be. Searching and downloading takes forever. I get hang ups constantly. Even trying to get e-mail takes time! Often times it just sits there after I hit send. I often have to close the browser and start over. I use Chrome and Firefox. I clean out cookies and such on a regular basis.
I spoke to an AT&T tech and we checked the connection speed. I'm actually getting speeds over what I should be. He said he saw times where the modem disconnected several times but didn't see any problems. He had me reset the settings in Internet Explorer which, of course, did no good. Now what? Is this just what I have to expect at this level or do you think there's a problem somewhere?

Mikey8929 has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Is it an issue with the Internet provider?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Is it an issue with the Internet provider?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by Mikey8929

Collapse -
You might try this . . .
by Coryphaeus / January 2, 2014 11:45 PM PST
Collapse -
Thank you!
by Mikey8929 / January 3, 2014 3:43 AM PST

I will try this.

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.